Terms & Conditions

  • We have a 48 hour cancellation policy (must be informed by 10am ). Deposits are refundable less a £20.00 admin fee until this time. Cancellations made after this time will result in the total booking cost being payable.
  • 28 days notice of cancellation is required for group bookings.
  • Check-in time is 2pm Check-out time is 11am.
  • Apologies we don’t have a lift – stairs only.
  • Reception hours open 8.00am – 10pm
  • For Check-in outside of reception hours please contact us directly on 01989-730211
  • Guests must be over 18 years old  to book a room
  • Guests below 18 must be accompanied by their parents.
  • We are unable to accept cash payments, cards only.